Portal Voice Data

Telephone Systems

Too often companies settle for inadequate communications systems thinking that the perfect solution is too difficult, time-consuming, or cost prohibitive. At Protel, we encourage our clients to dream up their ideal telecommunications system, with every feature that will make their operation more efficient.

Then we find a way to make it work — within your budget and on your timetable. Protel’s in-house engineers work with your IT staff to design and install the custom telecommunications system that your business needs.

Convergence

Convergence is the migration to a single network that carries both voice and data. Protel can help you make the switch effortlessly — without dropping a single call.

Driven by voice over IP (VoIP) technology, convergence is revolutionizing telecommunications in two basic ways: The first is by slashing costs. VoIP is Internet-based telephony that is finally sophisticated enough to be a viable telecom solution for any sized business. VoIP lowers the costs of long distance and local calls to the cost of e-mail.

The second advantage to VoIP is it’s flexibility. For the first time, businesses can customize their telecom and datacom systems themselves from a single, coherent platform. End users now have endless options in configuring and adapting their in-house systems. With VoIP, the telephone simply becomes another device on the network that provides Internet, email and database access.

Still, for any number of reasons, many businesses require traditional circuit based systems. We do that, too. As a matter of fact, we’ve been doing it for a lot of years. We can even link your existing public switched telephone network (PSTN) to your new VoIP, in what we call an Enterprise Communications Paradigm.

The best thing is that we install everything we sell… from standard phone systems to hosted PBX; from regular Pots lines to T1, PRI and SIP trunks. (If you don’t know what all that means, don’t worry. Our factory certified technicians are on hand for installation, maintenance, and answering questions.)

Voice & Data Cabling

As vital to your operation as network cabling is, you shouldn’t have to think about it once it’s done. Subjects like cross talk, bandwidth consideration, cable conformance, calculation of transmission error rates, fire resistance and cable management shouldn’t ever creep into an executive session meeting. It should all just work, flawlessly and efficiently.

That’s why it’s so important to choose the right installer, whether you are upgrading current networks, relocating offices or upfitting your facility. Protel has the experience and capabilities to provide your IT people with a non-fiction proposal: accurate scope of work, bid drawings, schedules and RFP documents that avoid costly change orders as the project unfolds.

Protel has over fifteen years of combined voice/data cabling design experience. Our in-house designers have deep experience in vertical and horizontal connectivity projects spanning a wide variety of industrial and commercial network cabling applications. They have expertise in all aspects of network topologies and LAN solutions such as MPLS, CAT 6 and fiber optic network design. (Your IT guys will love us.)

Security

If it’s worth protecting, it’s worth calling Protel. We spend the time to “case your joint” and come up with the best plan to cover all the angles. We’ll design the right system, whether it’s a single camera or an array of observation points at multiple sites — the most complex configurations are what we do best. Each system is designed to make the most of your resources in budget and manpower.

Then our expert installers set cameras and sensors at the perfect locations, cabling neatly and safely, with secure command centers at the location of your choice. Of course, we make sure everything is working perfectly before we hand off your security to Burglar Alarm Systems for 24-hour monitoring. So for commercial and residential locations, you have one call to make for security.

Access control

Controlling who comes in and who goes out is more than an inventory control measure — it impacts the very safety of your workplace. With so much on the line, it is well worth contracting specialists in access control, people that offer complete design, installation and maintenance packages customized for your organization.

No matter how small or large, Protel can help you monitor and manage portals throughout your facility. Our simplest systems consist of access controls for three or four doors. A large installation might include multiple high-security systems across different sites, incorporating thousands of card readers in different locations. But every installation gets our undivided attention until the job is done to your complete satisfaction.

Protel is fluent in a wide variety of technologies: proximity cards, swipe cards, smart cards and biometric fingerprint technology — all integrated into your access control software. This kind of flexibility enables you to control who can access your facility, when they can enter, and which areas they can visit. The system can automatically lock and unlock doors, monitor valid and invalid attempts, and void card use. Unlike old-fashioned keys, your automated access control system allows you to appoint, change and remove entry privileges anytime you need to.

Video Conferencing

Spur-of-the-moment meetings across great distances have been made possible —regardless of location — through high speed video conferencing. This technology brings far-flung participants face-to-face without the cost and hassle of traveling.

The next generation of business-to-business video conferencing uses advanced High Definition imaging to deliver a superior image and sound. HD systems have already found their way into major corporate boardrooms across the country. But now advances in desktop video conferencing software and online services make HD conferencing a reality for even small and mid-sized businesses.

Video conferencing will never replace actual face time, but it provides you with a powerful alternate way to interact with colleagues and clients. Protel can optimize your conferencing experience with collaborative tools — like online document sharing and white board applications — that give everyone a more hands-on experience.

Networking

Seeing the big picture is where Protel really shines. Our certified network engineers and technicians are highly trained to be able to quickly and competently evaluate all of your organization’s IT requirements. We listen to your needs, and take the time to understand how your organization does business so that we’re sure to offer you the best possible solutions.

Once we’ve determined a plan, we work within your budget and timeline to get the job done swiftly and on time. We keep up to date with the newest technology, so we’re always able to advise you where your IT dollars would be best spent. You get the most cost effective IT solutions, tailored to the specific needs of your organization.

Wireless

The performance of wireless technologies has caught up with and even surpassed traditional wired broadband infrastructure… and the possibilities are endless. Protel provides a comprehensive array of wireless network solutions for organizations of all sizes. From indoor systems with 2 access points, to linking up multiple building complexes, we can handle it.

Using a combination of WLAN, Wi-Fi Mesh, WiMAX and Point-to-Point backhaul technologies, Protel has provided our clients with services that have helped enable new applications, increase productivity, lower expenses, gain operational flexibility and create new business opportunities.

Wire-line connectivity can be tricky to install, especially in large-scale applications like erecting a new building on campus, linking up to a temporary office, or connecting buildings separated by a road or rail. In these cases, for example, laying cable for the temporary site would be untenable, and trenching cable across campus to the new building can be time-consuming and expensive – especially if there is a public works barrier to negotiate. On the other hand, paying for a leased line can be unnecessarily expensive.

Our in-house team of wireless engineers and technicians work with challenges like this every day. They design and implements systems that work hassle-free from day one and that provide exceptional connectivity at great value. Whether updating an existing WLAN or starting from scratch with new cabling, Protel has the solution for you.