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Too often companies settle for inadequate communications systems thinking that the perfect solution is too difficult, time-consuming, or cost prohibitive. At Protel, we encourage our clients to dream up their ideal telecommunications system, with every feature that will make their operation more efficient.
Then we find a way to make it work — within your budget and on your timetable. Protel’s in-house engineers work with your IT staff to design and install the custom telecommunications system that your business needs.
Convergence is the migration to a single network that carries both voice and data. Protel can help you make the switch effortlessly — without dropping a single call.
Driven by voice over IP (VoIP) technology, convergence is revolutionizing telecommunications in two basic ways: The first is by slashing costs. VoIP is Internet-based telephony that is finally sophisticated enough to be a viable telecom solution for any sized business. VoIP lowers the costs of long distance and local calls to the cost of e-mail.
The second advantage to VoIP is it’s flexibility. For the first time, businesses can customize their telecom and datacom systems themselves from a single, coherent platform. End users now have endless options in configuring and adapting their in-house systems. With VoIP, the telephone simply becomes another device on the network that provides Internet, email and database access.
Still, for any number of reasons, many businesses require traditional circuit based systems. We do that, too. As a matter of fact, we’ve been doing it for a lot of years. We can even link your existing public switched telephone network (PSTN) to your new VoIP, in what we call an Enterprise Communications Paradigm.
The best thing is that we install everything we sell… from standard phone systems to hosted PBX; from regular Pots lines to T1, PRI and SIP trunks. (If you don’t know what all that means, don’t worry. Our factory certified technicians are on hand for installation, maintenance, and answering questions.)
PBX Telephone & Voicemail Systems
Hosted Telephone & Voicemail Systems
T-1 & MPLS Integration
Ethernet services & fiber optic circuits
Call Accounting Systems
MOH System (message on hold)
Advanced call recording
Call center queuing systems
Advanced Call center reporting & analytics software
Video Conferencing & Audio Visual Systems
Multi-site phone solutions
Voice & Data Cabling
As vital to your operation as network cabling is, you shouldn’t have to think about it once it’s done. Subjects like cross talk, bandwidth consideration, cable conformance, calculation of transmission error rates, fire resistance and cable management shouldn’t ever creep into an executive session meeting. It should all just work, flawlessly and efficiently.
That’s why it’s so important to choose the right installer, whether you are upgrading current networks, relocating offices or upfitting your facility. Protel has the experience and capabilities to provide your IT people with a non-fiction proposal: accurate scope of work, bid drawings, schedules and RFP documents that avoid costly change orders as the project unfolds.
Protel has over fifteen years of combined voice/data cabling design experience. Our in-house designers have deep experience in vertical and horizontal connectivity projects spanning a wide variety of industrial and commercial network cabling applications. They have expertise in all aspects of network topologies and LAN solutions such as MPLS, CAT 6 and fiber optic network design. (Your IT guys will love us.)
Wireless MESH infrastructure
Cable testing and certification
Fiber optic cabling
All cat series cable
In-house single line diagrams
If it’s worth protecting, it’s worth calling Protel. We spend the time to “case your joint” and come up with the best plan to cover all the angles. We’ll design the right system, whether it’s a single camera or an array of observation points at multiple sites — the most complex configurations are what we do best. Each system is designed to make the most of your resources in budget and manpower.
Then our expert installers set cameras and sensors at the perfect locations, cabling neatly and safely, with secure command centers at the location of your choice. Of course, we make sure everything is working perfectly before we hand off your security to Burglar Alarm Systems for 24-hour monitoring. So for commercial and residential locations, you have one call to make for security.
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Security systems are your best defense against burglary. But there are additional advantages to having high-end surveillance equipment professionally installed:
A surveillance system can enhance the quality control of a company, help with continuous improvement processes, and improve employee efficiency.
Security cameras help prevent other criminal activities like attacks, fights, vandalism, pilferage, etc. If a crime does take place, the recorded video may help police to carry out their investigation.
Our security systems use digital NVR (Network Video Recording) technology, which is fast replacing standard DVR/CCTV systems in both consumer and commercial applications. Digital systems save time and money, while offering better image quality. Protel carries a complete line of digital NVR equipment for any budget including digital recorders and IP cameras. And because we’re not tied to any one manufacturer, we choose the equipment that’s right for your needs.
When choosing a surveillance system, let our surveillance professionals help you select the right cameras for your application. Powerful surveillance cameras capture clear, noiseless, high-quality video making them ideal for a variety of environments. From fixed to mini-dome to PTZ, network cameras are efficient, performance driven solutions for video surveillance. Whatever your particular needs, we’ll design a surveillance system for your business that is functional and cost effective.
Advanced Video Surveillance Systems
Hybrid video solutions
Advanced IP CCTV Systems (Mega pixel HD quality)
Network Video Recorders (NVR)
Digital Video Recorders (DVR)
IP PTZ Cameras
T-1 & MPLS Integration
Cloud based NVR Solutions
Remote Viewing Surveillance Systems
Home surveillance systems
Burglar Alarm Systems
An alarm system is an investment in your peace of mind. But the system is only as good as the equipment that comprises it — and the professionalism of the people who install the system and monitor your property. At Protel we sell only the highest quality components so we have confidence in their performance over the long run. And thanks to the latest advances in electronics, we think you’ll be surprised at how affordable even the most robust protection can be.
Briefly, an alarm system is designed to perform 4 basic functions:
Detect an intrusion
Activate a warning device upon detection
Bring an appropriate response to an emergency
Enhance the apprehension of criminals
Today’s modern systems do so much more than trigger an audible siren. When an alarm is triggered, for example, signals can be sent to your E-mail or smart phone. (You can arm and disarm your system from your smart phone or over the Internet, as well.) And with Alarm System/Video System Integration, an alarm alert can be set to activate your security cameras automatically.
Codes for Occasional Users
Many of our systems allow for special codes for occasional users. Your housekeeper, for example, may have a code that will only work on certain days or times. Or you can program a code that will automatically erase after only one use, to let a neighbor in to feed your dog while you are on vacation.
If someone follows you into your home and forces you to disable the alarm system, keying in a duress code disarms your home security system, but sends a silent panic signal to the monitoring station.
Central Monitoring Station
We hope you never have an intruder or a fire in your home or business. But if you do, you’ll appreciate that people who know the area monitor Burglar Alarm Systems. In the event of an emergency, a trained professional at the monitoring station will call for help by notifying local authorities. And if there is a sudden influx of alarm signals, we are connected to three other central stations so that calls are automatically routed to operators that can respond quickly.
24 x 7 Central Monitoring Station
Immediate Alarm Notifications
Live and recorded images of alarm events
Virtual keypad controls for your security system
Track entry and exits
Carbon Monoxide Monitoring
Sensors or unusual shock and vibrations in or around the facility.
Motion & glass breakage sensing
Fire Alarm Systems
Your property is valuable, but nothing is more precious than the lives of your employees and customers. That’s why Protel takes such great care when recommending, designing and installing any of our industry-leading life safety solutions, from conventional set-ups to addressable systems for larger facilities that pinpoint the exact point of the fire alarm.
Protel’s state-of-the-art fire alarm systems are built on open platforms, making them easy to integrate with your other alarm systems. We work with your existing network, or can help you design a fully integrated system, complete with access control, security and cabling.
With extensive experience in commercial buildings, apartments and condos, and high rises, we can also help you keep your facility up to code. Call us for service and upgrades on existing fire safety systems, whether or not we installed it.
Fire Alarm Installation
Fire Alarm Repairs and Maintenance
Annual Fire Alarm Inspections
Fire Safety Inspections Certification
24-hour Central Station Fire Alarm Monitoring
Conventional fire alarm solutions
Addressable fire alarm solutions
Carbon monoxide (C02) detectors
Controlling who comes in and who goes out is more than an inventory control measure — it impacts the very safety of your workplace. With so much on the line, it is well worth contracting specialists in access control, people that offer complete design, installation and maintenance packages customized for your organization.
No matter how small or large, Protel can help you monitor and manage portals throughout your facility. Our simplest systems consist of access controls for three or four doors. A large installation might include multiple high-security systems across different sites, incorporating thousands of card readers in different locations. But every installation gets our undivided attention until the job is done to your complete satisfaction.
Protel is fluent in a wide variety of technologies: proximity cards, swipe cards, smart cards and biometric fingerprint technology — all integrated into your access control software. This kind of flexibility enables you to control who can access your facility, when they can enter, and which areas they can visit. The system can automatically lock and unlock doors, monitor valid and invalid attempts, and void card use. Unlike old-fashioned keys, your automated access control system allows you to appoint, change and remove entry privileges anytime you need to.
Custom Security Systems
Stand Alone Access Systems
Card Access Systems
Biometric Access Systems
Finger print access
Building visitor systems
Spur-of-the-moment meetings across great distances have been made possible —regardless of location — through high speed video conferencing. This technology brings far-flung participants face-to-face without the cost and hassle of traveling.
The next generation of business-to-business video conferencing uses advanced High Definition imaging to deliver a superior image and sound. HD systems have already found their way into major corporate boardrooms across the country. But now advances in desktop video conferencing software and online services make HD conferencing a reality for even small and mid-sized businesses.
Video conferencing will never replace actual face time, but it provides you with a powerful alternate way to interact with colleagues and clients. Protel can optimize your conferencing experience with collaborative tools — like online document sharing and white board applications — that give everyone a more hands-on experience.
Mobile HD video collaboration
Integrated, Virtualized Infrastructure
Video Streaming and Recording
Multiparty Calling Optimized for Mobile
Firewall NAT Traversal
IP Routing and Call Control
HD Video Calls with Microsoft® Lync™
Video Network Management
ISDN to IP Gateway
Desktop and Mobile Video Calling
Document & PowerPoint Presentation Sharing
Seeing the big picture is where Protel really shines. Our certified network engineers and technicians are highly trained to be able to quickly and competently evaluate all of your organization’s IT requirements. We listen to your needs, and take the time to understand how your organization does business so that we’re sure to offer you the best possible solutions.
Once we’ve determined a plan, we work within your budget and timeline to get the job done swiftly and on time. We keep up to date with the newest technology, so we’re always able to advise you where your IT dollars would be best spent. You get the most cost effective IT solutions, tailored to the specific needs of your organization.
IP (Internet Protocol)
Messaging and Collaboration Solutions
Networking and Mobile Computing
Network Security Services
The performance of wireless technologies has caught up with and even surpassed traditional wired broadband infrastructure… and the possibilities are endless. Protel provides a comprehensive array of wireless network solutions for organizations of all sizes. From indoor systems with 2 access points, to linking up multiple building complexes, we can handle it.
Using a combination of WLAN, Wi-Fi Mesh, WiMAX and Point-to-Point backhaul technologies, Protel has provided our clients with services that have helped enable new applications, increase productivity, lower expenses, gain operational flexibility and create new business opportunities.
Wire-line connectivity can be tricky to install, especially in large-scale applications like erecting a new building on campus, linking up to a temporary office, or connecting buildings separated by a road or rail. In these cases, for example, laying cable for the temporary site would be untenable, and trenching cable across campus to the new building can be time-consuming and expensive – especially if there is a public works barrier to negotiate. On the other hand, paying for a leased line can be unnecessarily expensive.
Our in-house team of wireless engineers and technicians work with challenges like this every day. They design and implements systems that work hassle-free from day one and that provide exceptional connectivity at great value. Whether updating an existing WLAN or starting from scratch with new cabling, Protel has the solution for you.